The importer’s three duties
Verify: before placing goods on the market, confirm that the manufacturer completed the conformity procedure. The declaration of conformity must be on hand and the technical file must be ready. The CE mark and the required information must also be on the product. Identify: put the importer's name and address on the product or packaging. This is the first thing surveillance authorities check. Document and act: keep the declaration for the retention period, which is typically ten years. Cooperate with the authorities, and recall products that turn out to be risky, whatever your profit margin.
For CE marking and the authorised representative, see which EU representative your product needs.
The roles around the importer
Manufacturers outside the EU can also appoint an EU authorised representative for market surveillance. Some laws, such as the rules for medical devices, require one. For most other products, the EU importer can be the responsible contact for the authorities. A Dutch BV can take on this role and the distribution, with one address on the box and one compliance file. See the hardware importer's guide and, for medical devices, the medtech guide.
Is your company established outside the EU? Then a Dutch fiscal representative files the VAT returns and applies for the Article 23 licence for you. See fiscal representation in the Netherlands for non-EU companies for how it works and how the costs are built up.
Which return is due when, and what happens if you miss a date? See running a Dutch BV: taxes, filings and deadlines.
How to organise compliance
The working method: a per-product compliance folder (declaration, test reports, label proofs, instructions per language), supplier contracts that require documentation, and one yearly review. This works alongside the other customs requirements: EORI, article 23, and the warehouse where relevant (the EORI guide, the article 23 scheme), and more broadly: labels, liability and recalls.
For the importer duties behind the CE mark, see machinery and electronics in Europe. That page also covers Regulation (EU) 2023/1230 on machinery, which applies from 20 January 2027, and the Cyber Resilience Act.