Their duties under the law
They have three duties under the law. The first is client research before the relationship starts. They verify your identity, trace the ultimate beneficial owners and record the purpose of the work. The second is risk-based depth. They check simple cases briefly. They check complex ownership charts and higher-risk profiles in more depth, such as foreign structures, politically exposed persons or unusual payments. The third is ongoing monitoring. They must report unusual transactions to the national reporting office. Their licence depends on doing this properly, so serious advisers ask a lot of questions.
What you will be asked
Every time, you are asked for the same things. These are the identification of each director and UBO, the ownership chart and a description of the activities. Depending on the amounts, they also ask where the money came from. See the UBO file and how to prepare your source of funds. Gatekeepers also check the registers and must report any difference they find. See who sees the UBO register. Every question has a legal basis. If a question seems to go beyond it, you can ask about it.
You can set up the company by power of attorney, from any country. This usually happens within one week once all documents are complete. See setting up a BV in the Netherlands from abroad.
How to prepare
Prepare one file and hand it over before anyone asks. With this file, you answer ninety percent of the questions in advance. Onboarding at the notary, at the bank and with your adviser then takes only a few days. See the notary procedure from abroad and the options for a bank account. We use the same framework for our own intake, in writing and in a fixed order. See the practical questions page.